By tomorrow morning (maybe even in about an hour) I am probably going to regret I posted this but right now, I have to. This morning as I opened the store I went outside to add our open sign and a funky porch chair we keep out front was accidentally left out overnight. I look down and see a scribbled note attached to it and a comment on the tag, this is what it says:
Whether a person agrees with my chosen inventory, aesthetic or style is one thing, but to take the time to write a note so brutal is another. I cannot help believe it is a rival; jealous or not or just someone who loves to point out things that make them angry.
I have shopped this nation for antiques in every kind of venue, from junk store to high end, and in the zillion times I have turned a tag over I have chuckled to myself often at the price a dealer may put on things- WE ALL HAVE. Do I leave a note? Never. Do I say to myself, "Good luck getting that price!" Sometimes. One thing I am certain of, this person is not a retailer.
I do not share much personal info on this blog, it is none of your concern how I am doing emotionally, spiritually or financially but today I will make an exception. Small business owning is tough. More tough than anyone who has never done it will ever realize. (Just ask one of them.) Surviving in this economy with hundreds of online options for customers to choose from in a click of a button is insurmountable. Just because this store has gotten a blessing full of national press does not mean we are flying high- or any other business you may think of. We live and breath by the results of the cash register every single day. We keep smiling and working along waiting for the next great day, next holiday, next good customer, next election, whatever it may be- wondering if that will help. Nobody, and I do mean nobody knows what is going to happen to retail in this new electronic age and economic downturn. The mom and pop shop or your favorite little boutique is surviving one day at a time. Even when the owners may tell you with a smile, "We're doing ok"- they're not. We have all learned to suck it up because, heaven forbid, the rumor gets started this shop is hurting or that place is closing... all of us are keeping up appearances because it would be tragic to tell you the truth, tragic to not appear as fabulous as you think we are, tragic to be human.
We try this product, that gimmick, this trick to see if it will help. We order another item, buy a different something, have another sale but customers are not only holding on to whatever money they might have, they are simply not shopping like they used to. There is a depression in the air; a lack of national encouragement, positive outlook or overall hopefulness. Then I see a comment that breaks my heart and adds another layer to my struggles of shop keeping and it makes me feel that it is not going to take much more for me to say, "I'm done."
On the other hand: To all our lovely customers and fans that continue to support us, you will never know how much we adore you; how we talk of you and how grateful we are for your visits, your encouragement, and your purchases. You may not like every item we carry or our prices on some things but you manage to find something to love and a good word to say. It means everything to all of us and it is you that keeps us going for another season. Thank you so much!
Now I have to see the landlord about our surveillance tape!
186 comments:
I am SO sorry that you had to experience that negativity at the start of your day. Negativity can be such an energy sucker, if you know what I mean. I live in Oregon and wish I could come visit you, but in lieu of that I look at your blog daily because I LOVE your style, merchandise, aesthetic. Rock on sista!!! Don't pay attention to the haters!
I have owned retail and dealt with many different people in my lifetime... Things like this can be disturbing but keep your chin up ..... Gee... I kinda love the chair... Hum... I believe that person would have nasty notes all ovr my home... you know I wouldn't care as I float my own boat and do what I love for myself.... I know business is very very difficult and what to do next would not be a easy choice either... What is really doing well???? People surrounded with their wealth do not realize what is happening to the average Joe..... Most of us are oging without and making different choices in our life... I know I certainly am but still feel Life is good.... Blessings to you and have a peaceful day......
Love the chair.
Love your shop.
Love your creativity.
Love your design.
Love that you share your knowledge.
Love your encouragement.
P.S. Love your humor -- the security tape comment was a great closer.
May one person's negativity be washed away with the love and admiration of others.
Jewelee from CT
Sad that someone felt the need to write that - I am not a retailer but since I can do a lot of creative things I tend to discount items in my mind (because I probably don't value my own work!).
However, did you catch the SILVER LINING? The chair was STILL THERE!!!!
Impressive I think and really the best part of the day!
Just keep smiling, that what hurts them the most.
I too have had that reaction to my goods and yes to my face or laughed at my art shows for my original thoughts on canvas. People are stuck in their ways and nothing can be done to change it. Miss Manners needs a comeback quick to save this world.
Be happy for those that do appreciate your sense of style and do keep coming back with smiles on their faces.
Amy
Well I happen to love the chair, too. It has character, personality, style, spunk...something you can't find in a big box. That is generally what people who shop with indies are looking for...individuality. We indies put things in our mix to try to go waaay outside the box sometimes, and if someone is that opposed to it....well, they probably aren't really your customer anyway. The note writer must be an unhappy soul. Don't give them permission to dampen your spirits in an already challenging time. XXX
I lOVE that chair and would gladly eat crackers and cheese for a month to buy it!!!
What you do and the way you do it is something to be proud of.
Keep your head and your spirits higher!!!
You are on my bucket list and I so hope to visit your shoppe one day!!!
I am sooo excited about your online store debut too!!!
Blessings!!!!!
Ugly and unnecessary. I'm sorry you had to deal with that. Up until about five years ago, I was sitting where you are. I had opened the shop I dreamed of, in a small safe town, amongst people I loved. It was my dream - and despite the lousy economy in a very small southern town, I might have been able to hang on - until a new retailer moved in and began an "us against them" game that devastated most of the street. Between that and competing with a Walmart mentality, we were shot. It took a few years, but I sold the building - and the new owner has hacked it up and rented out the space for county offices. I hope you find it was just a weird customer passing by. Hang on.
Some people just don't GET it, do they?
That chair is wonderful...totally worth the price. I would be sick to see it go to the dumpster!
Thanks for all you do to promote and inspire wonderful design!
Debi,
I don't blame you for being angry. People like that are not worth the dynamite to blow them up. I hope the surveillance tape shows who it was that did it and they get caught for tagging. You are not alone in your struggle so keep your chin up and YOU GO GIRL!!!!
A former Prairie Village gal,
Sandy
Debbie -
I read each and everyone of your posts but have never commented before....I've read each one since the beginning. I would love to visit your store and talk with my girlfriends about making a trip to Missouri just to go to your store.
I think that chair is fabulous. I think the price is fair too. If I found that note...it would make me laugh....you know you are doing something right if it makes someone go to the effort to comment on it. I would find joy in it and you should too. How ugly must that person's soul be to go to the trouble of leaving that. I think it's funny.
Who wants a store anyway with merchandise that is not a little controversial? I wouldn't. I think she left you the grandest of compliments. I would gain strength from it.
Just be glad that the person that happened by...didn't love the chair and stick it in their car? That would have been much worse to open this morning and find the chair stolen.
I'm sure many as I am are anxious for your online store to get going...you are going to do well with that. People all over the world read your blog and anxiously await your next post. Those same people are going to purchase from you.
Yes, retail has changed. But you already have an online presence...you've laid the ground work to go into this new commerce.
That was only one note...one crabby silly person. The world is full of people that admire you and your products even though they don't take the time to tell you so....know they are there.
I'd frame that note if I were you... it's priceless.
What is it that Mark Twain said? "It is better to keep your mouth shut and appear stupid than to open it and remove all doubt." That simpleton certainly 'removed all doubt', huh? Keep in mind that small minded people often say (write) stupid things. No reflection on your shop or your taste...more a reflection on their own!
I know what it is to keep a small business going...whish I lived closer so I could support your shop.
Keep going and chin up...ignore the fool.:-) **Tami
Scary to think this could be one of your customers! Those are the types that run the small business owners crazy! I am living the result of exactly what you described perfectly. I worked in a small embroidery store where I did the purchasing,receiving, and sales. The owner could no longer afford to stay in business and we closed in February of this year. I am unemployed and lucky enough to stay home for now but will need to work again soon. I hate the idea of going back to work in a large retail environment but sadly the small mom & pops are struggling! If more customers would realize this they would not be so quick to complain. I have been constantly amazed at how many people seem to think being rude is a positive trait. Don't let it bring you down! Hang in there! Stay positive, I really hope you got them on tape! LOL!
First, thank you for your candor--this type of behavior is passive/aggressive bullying (which is still aggressive). Sounds to me like a jealous, insecure person trying to rain on your beautiful parade . . . put up the umbrella and continue to love and appreciate those who love and appreciate you (and there are MANY).
I know your pain. Debbie. As an antiques dealer (for 25 years) I've suffered similar atrocities from the mean-spirited. Hurts like crazy, but you can't fix the sick people. Head up . . . remember Karma!!
Please come visit me on Ormolulu.
xo Debi
We have a small seasonal retail store. We sell all name brand and American made items so they run on the higher scale of prices. It's so frustrating when I'm standing an aisle away and hear 'customers' talking about how cool our (whatever) is and, "let's go see what we can find it for online". Grr
I think you have to consider what kind of a person would do such a thing in the first place; and then let it all go because that person must be a very unhappy sort - probably someone who is nasty and hateful to everyone and everything.
Oh and by the way - though I think you already know this I'll say it anyway - That chair totally rocks (and I think the price is reasonable and right in line with similar pieces I see when shopping here in California)!
PS- I was an antique dealer for 20 years and left the biz a couple of years ago because I got tired of working, working, working, just as you described.
At one point before I decided to leave the biz, I was shopping at the Rose bowl & found a killer cupboard I knew one of my customers would love (it was huge & painted a gorgeous old turquoise slightly peeling paint - $25). As I was moving it out to my truck, a "gentleman" sitting near the entrance started yelling at me "Hey lady! Are you nuts? That piece of junk should be split up and burnt as firewood. My wife would kill me if I brought that crap home."
I smiled and silently thought, "I'm glad I'm not your wife, then."
A week later when I deposited the $250 I got for the cupboard I thought, "Wish you could see me now you jerk!"
Deb, I bowed ever you at MEHC Workshop in St. L and only wish I could get to your wonderful store. Someday I will get there from TX but until then I love looking at what you do through your blog and look forward to the online shop. If you can't say something nice, get away! Your store is fab and I only wish you the best. It is okay to vent, by the way!
I agree with everyone else. My husband has learned that I love your store so much that my presents now come from there. I don't know what I'll do when we don't live here anymore. If this person hated the chair, boy would they have had a cow over a concrete elephant you had that had trunk issues! And my son begged me to buy it.
Once the sting isn't smarting so much, you may be able to step back and realize that the person who would take the time to write something like that is a very miserable soul who is angry and hurt about something else, not really about you.
or....they are a grouchy old fart who deserve for Karma to give em a good ole smack in the head.
We ourselves grow when we can practice the former forgiveness and negate the latter revenge.
....but it sure is a tough thing to do.
Your ending line shows promise of forgiveness and laughter. Good for you..and yes we, who love Curious Sofa, far outweigh the nasty and snarky.
Suzan
So sad that people can be so rude and so mean. If that person thought that way about the chair maybe (hopefully) they will never show their face in your shop again. Wishing you happy days ahead!
-Danielle
To everyone, The comments I have received from from all of you within an hour (and one phone call from Illinois!) puts a big 'ol lump in my throat. I wish I could take you all home with me to repeat these affirmations over and over. You all are the best. Thanks for listening.
-Deb
Oh my gosh, Debbie, some people are just plain UNKIND. You and your style and your store are an inspiration and I would eat Ramen Noodles for a month to own that chair! Don't let the jerk who wrote that note take one ounce of your joy and your spirit from you. Some folks just aren't happy. Period. And they are only mildly entertained when they are bringing others down too. Misery loves company.
You are a joy. Don't stop doing all the wonderful things you do!
Hi Debbie -- I've read your blog for a long time and it's one of my favs! I've never commented but feel compelled to today. I'm sorry too that you had to experience this and though that pitiful woman's comments had nothing to do with you, your shop or even the chair, but her own problems, it still stings. I love that you posted about it and that you are getting such lovely comments. And thank you for giving me something special to be grateful for today; that I am not that woman... what a miserable life she must have.
Happy Sunday!
Suzanne
(almost forgot - I Triple Love the chair!!!! It's fantastic!)
I read this to my husband as you know we are in the small business that you are talking about.
Thanks for telling it like it is at times. And customers do need to know we love, adore and depend on them each day. we work hard, really hard.
He thinks its some old geezer who doesnt know style and seriouly would throw it in the junk pile.
We on the other hand find great value in it would buy it with our last dollar!
The detective I am...I say its a nasty old woman. Or an elderly couple who hate antiques.
I'm so sorry that someone left you a mean note and for the discouragement that came with it. I LOVE YOUR STORE. I have seen stories in magazines about your shop, about your home and in the July/August Country Living magazine Angie Warwick, gives credit to your shop. You probably know that, but I wanted you to know that I always notice. I love your things. The economy is down but I will come in soon and find something interesting and beautiful. I tell people all the time about your shop.
I hope you make it through these tough times. You inspire creativity in all of us. Best wishes to you all. Janet in KC
The fact that someone would take the time to write a note like that shows more about their character than anything. I am incredibly sorry that you had to find it. Mom and Pop stores are, to me, one of the best parts of shopping. I hope that there will be a reason today for you to feel more comfort and contentedness. Here's to you and your beautiful store. <3
Hi, I'm relatively new to the business, but love it. I haven't cracked the code on what to buy or sell, where to buy it, or what price will sell(sometimes I look at my own prices and wonder what I was thinking). But the whole experience is something I love and need as the perfect distraction from the mean spirited people at my big girl job. You are lucky to be doing something that you love. Don't let a petty act of an unhappy person into your head or heart.
Whoever wrote that note means nothing to you and you should forget about it. I love the idea of framing it, maybe with a picture of the author from your security tape. Put it in a prominent location in the shop and hopefully someday the person who wrote the note will come in and see it.
I don't shop much any more since I am overwhelmed with a house full of "stuff" that I have collected and that has been passed down from family members. I sure don't need much more. Unfortunately, my adult children would rather shop for furniture that will end up by the curb someday as trash because it's so poorly built and I am faced with the dilemma of what to do with the lovely things I have collected over the years. The only shopping I do these days is limited to Curious Sofa and 2 other shops in Topeka where I live. I haven't been mall shopping for at least 2 years. My family knows that whenever a gift is needed for me, they should head straight to the Curious Sofa and I have loved everything they have chosen (especially the gift certificate I got once). I was in Kansas City on Saturday and purchased the wonderful flower cocktail rings and a great beeded bracelet that are so unique and beautiful. Curious Sofa is an amazing place and I recommend it to everyone I know. Keep up the good work, you are loved and appreciated by all the people who matter.
I can understand your hurt, but the person who left the note has no taste. Period. :) I had a set of 4 metal folding chairs in the most wonderful shade of turquoise last summer. Had them in front of the shop and an older man (over 75) walked by, stopped, and said to me-"don't tell me someone would pay money for those!" I smiled and said,sure they will! Wish I could have seen him again to tell him I sold them for 75 each.
So admire all your hard work and how you THRILL us with your artistic vignettes!!!!! YOU CREATE TRENDS and we all know and value you~
I have followed your blog for a good while now mainly because I love the look of your shop, but also because I have always had this deep down feeling that you are really just an average person, struggling to keep your head above water just like the rest of us vintage junksters trying to pay the bills doing what we love. Guess my intuition was right. I started my business several years ago when the economy forced me to find a new way to make a living. Decorating has always been my passion, no OBSESSION!, so I was sure that I could make a good living at it.I have been selfemployed all my life and I live in a major metro area where people are still spending money like water. I surrounded myself with people of like interests and opened my heart and my shop. (One day a lady came into my shop and told me that it was an embarrassment to the shops around me with all the old stuff I had in the window and my painted floor. It hurt really bad for days but I got over it.) I closed my shop two weeks ago. The "friends" in the business had become vicious, backstabbing competitors. Every housewife within 100 miles has opened her own shop and with a husband at home to pay the mortgage they can roll all their profit back into their business and tell everyone they are doing great. The reality is that it's a great way to pay for your hobby but not make a comfortable living. People don't throw their money around like they used to and yes-they can get a little frenchy chair even at Kmart now. It took the big box stores a long time to catch on but they finally did and the 30somethings of today don't care if the chair is vintage-they just want the look without the dirt and the hefty price.
I wish you the best. I know how terribly hard it is. I had a sale at my farm this weekend and it was somewhat successful even though it was almost 100 degrees. I guess we just keep on trying, kind of like starting all over again but without a plan because who knows what will happen tomorrow. Who knows how to draw the customers in and keep them coming back on a regular basis anymore? Nothing seems to be for certain.
There are a lot of angry people out there-and rightly so. How sad to take it out on such a beautiful old chair and a lovely shop owner.
I drool over your pictures and am
amazed at your creative spirit and
apparent energy. Retail is a fickle
pickle. Keep your head high and
ignore the sour puss. wish you much
in the year to come
linda melz
What a terrible, mean-spirited thing to do. I hope you catch her, she deserves to be deeply ashamed of something like that. For what it's worth, I think you (and your staff and store) are consistently amazing. I don't think I've ever commented here, but I always read your posts and visit the store whenever I am able! I am proud to have you here in KC! On a lighter note... this new blog might make you laugh today if you need it: http://catalogliving.tumblr.com/ (it pokes fun at the styling in PB catalogs... oh the hilarity!) Enjoy!
For every person who hates that chair, I bet you'll find hundreds who LOVE it. I can't figure out why anyone would be compelled to leave a hurtful comment but I believe in Karma. Shake it off if you can and continue doing what you love to do. The rest of us love and appreciate your wonderful sense of style and look forward to reading you blog.
Hi! I wrote you a while ago. I am the one that had a little shop but had to sell it to take care of my mom full time with cancer.
She very recently passed away in my arms and as I struggle with that. I am still always amazed at people.
One of the first things I heard, from a neighbor is "too bad you never gave your mom a grandchild" I was never able to have children. But I thought it was none of this persons buisness.
People are people. You are going to run into jealous idiots then you are going to run into people that "truly get you" Don't fret on one comment. Don't give that one person all that power. You continue and you do what you love and you take pride and know we all absolutely love it.
Geneen formerly from tehachapi ca now bakersfield.
YOU GO GIRL!! I have NEVER and I mean NEVER seen anyone write what needed to be said as well as you did in this post!! When I had to close my store, I was devastated. At the same time, I was so sick of that day to day anxiety.
I'll tell you....when someone recognizes me today and says "oh..we really miss your store, we always used to get such great ideas from you" I just want to smack 'em! Okay, not literally. But does NO ONE realize that you have to sell your product to stay in business?? Most people just don't get it. They think all retailers are rich when in fact, we are all struggling. Hope you find out who did this hateful thing. Shame on them!
I have 2 vintage shops in Carpinteria, California and I appreciated EVERY word you said. No matter where we are located, we all face the same situations in this economy, as you said, and from people who will speak their mind out loud as they walk in our stores, or like you had in a scribbled note. Why? If they don't like something, or have an opinion, keep it to themselves. For every one person who has to be "heard" there are 30 customers who LOVE and APPRECIATE our style and merchandise. Keep up the good work. It was refreshing to see such truths on a blog. You couldn't have said it better!
Debbie:
We adore your style and whoever left you the note obviously has problems. We have a philosophy that we follow: spread a little kindness. We leave anonymous notes that are written to brighten someone's day and do silly little things that might turn a bad day into a good one. We were at a flea market one morning and two dealers had the most beautiful display, but were being harassed by flea marketers who wanted quality antiques from them for a dollar and dealers who thought a beautiful Sunday morning was meant for complaining. So, we left the market, went to a local farm stand and bought a fresh baked blueberry pie, topped it with a blue ribbon ...and went back to the flea and presented them with the pie for what we deemed as "First Placefor the Best Display" at the flea market that morning! They were so happy, you would think we had handed them the moon!! Know there are kindred spirits who love your style. A note to all who are reading this: Let's pledge to counteract all the negative acts in the world with lovely little good will gestures!
Hang in there Deb!
Sheila and Sherrill
Robins in the Trundle Bed
Ok, be right over with some wine and we can camp out all night in front of the store and sit in your crusty beautiful chair and wait for the so called Wannabe who is very jealous not to be you and not to be the creative individaul that thought of the Curious Sofa brand and concept that is my sweet friend Debbie Dusenberry. xoxox, Raised In Cotton-Carol
Debbie, looks like you have a lot of friends and support. And I definitely understand what you are saying and where you are coming from. Sounds like whoever wrote the note needs a happy pill! I think the chair is fabulous...I thought that even before I read the note! Don't let what one person thinks discourage you. Chin up!
Lani
it's a pretty common saying, but my mom taught it to me at an early age....
"if you don't have anything nice to say....don't say anything....."
people are rude. oh well.....consider the source. i love your blog. retail is hard. oh...and shabby is still in. what do folks know that don't understand the worn look?? when i moved into my house a year ago, the mover had so many rude and rediculous things to say about my stuff. he referred to it as crap, junk and told me to burn it or take it to the dump. all i could think was 'stupid mover. you have no clue.' it didn't even dawn on me that he might be right. i knew he wasn't.
he still isn't.
whomever wrote that note isn't right either. your look is amazing and cool and stylish and you have paved the way for shopkeepers, booth vendors, bloggers and designers.
thank you for your hard work and dedication to this industry.
take care and best wishes.
a huge fan.
sue
Debbie, so sorry for this experience. Just plain rude and not necessary. As you said, we may think things but to do somethig hurtful is terrible.
Obviously this person doesn't have any idea of decor...there are so many different looks. I once had a 19th century French chippy coral branch table on my site. It ended up being blogged as a "piece of junkyard garbage" on the internet. I was so appalled.
As you said, we are all just struggling to make ends meet--keep up with the trends--make the customers happy. It's so much more difficult being a small business owner than others even know.
In any event, you have a beautiful site/shop/blog with beautiful taste and a fabulous eye. Don't let one bad apple ruin what you've created with a lot of hard work and dedication.
A very inspiring post for all. Thanks for sharing -- Lynn
Well, first off I want to say the world is full of sick folks and apparently tacky ones too but don't let one individual who obviously has NO taste or know what is IN style cause any moment of disappointment or concern. You did make a comment that this person is not a retailer but I am not for certain. I just recently had a conversation with a person that runs a furniture store here about carrying merchandise with slipcovers or something more Shabby Chic. Her response was that no one wants crap like that, they want dark brown furniture that doesn't show stains! So what can you say? She did not get that position by knowing anything about current design or what folks really want.
In all of the years of following you have I have never seen in your shoppe (via internet viewing unfortunately) anything that was distasteful, ridiculous or in my opinion over priced. You and your staff are a creative bunch of wonders offering treasures and found objects with whimsical ideas and USAGE while inspiring a WORLD full of anticipation of what next season will bring. I do know for a fact that everyone all over the WORLD "IS" watching in wonderment.
I'm grateful you are saving the EARTH and going green by saving this wonderful chair from the land fill! I can just imagine the stories this chair could tell.
I love it and would buy it myself, unfortunately I don't think I could bring it back to Japan with me!
I look forward to someday when we can actually meet in person. Please don't let one person who obviously has no clue or taste even for a moment be of concern. I am just grateful no one stole it!
Sending kind thoughts and words of gratitude for all you do to provide such wonderful treasures. I am for certain this person has no clue of the long hours and the hard work that goes into offering such wonderful treasures, designs and inspiration. You guys are great
and thanks so much for all you do.
Blessings,
Mary
Hi Debbie, I have shopped at your store and have always enjoyed it! I am not a store owner but am a merchandiser for a high end showroom, and you are right, retail has really changed, I too do things differently, move something here, rotate this there...just trying to keep customers happy and coming back. Jumping though perpetual hoops, so I don't lose the sale...I could go on..I get annoyed when I hear "I can find this cheaper at Hobby Lobby"....right now it is a sad state of affairs. I wish you the best.
In addition, who ever wrote the note clearly has no inner peace; she {obviously a female penmanship} will never be happy and wishes to bring everyone else down to her sad existance, plus, she's just jealous!
Keep moving forward!!
Hello from Minnesota. When we were in Kansas City this spring, I searched for hours to find your store, dragging my less-than-interested family along with me. I'd printed out some maps to find you and we just weren't connecting the dots. I'm usually a good navigator, but I was failing miserably this time. By the time we gave up trying to find you the first day, my 14-year-old daughter was having a great old time teasing Mom about this compulsive need of mine to get to the "Curious Davenport" or one of the many new names she was creating to rename your store. It didn't help that I delayed my family in eating lunch until 2 pm and they were starving, but it also led us to discover one of your great neighborhood KC BBQ joints that we would never have found otherwise. Anyway, undeterred I had plans for the next day. The next morning, I fed them and got coffee into my husband...and I convinced them we had to try again. Sufficiently fortified, this time we finally made it, and I have to say it was worth the effort...at least for me. I bought a little piece of old silver and just enjoyed wandering around your store. Thanks for the sweet little memory from our family trip. My daughter still teases me about my Curious Sofa jaunt and has enjoyed telling the story to various family members and friends. One small thought back to you...remember you are touching people in little ways you will never know. Someone crossed a street to be petty and childish, but you have people from all over the country wanting to see your store and making some very good efforts to get there.
Evening Debbie,
You are so right in the day to dayness of the small business owners. I own a cute little junk store in Manhattan, Kansas and everyday I just hold my breath hoping to make it another month. Shame on the little beast who left the comment! whatever happened to "If ya ain't got nothing nice to say, then don't say anything". Well karma is a beast and it's gunning for her.
Keep your chin off the ground so ya can gaze at the stars.
Love ya girl!
I just want to join the ranks to say that I adore you. My mom and I live in hope of crossing the country to visit you.
I'm a pastor's wife. I know criticism. And I'm telling you, this isn't some healthy confident person. They have no idea how hard it is to run your own shop. They have no idea how hard you work. They have no idea how much thought you put into what you do. I bet whoever wrote that note was never in Country Living magazine. I bet they haven't done anything particularly interesting because they are busy being critical instead of creative.
when the pic popped to the top of the post my first thought was "cool chair!" hahahaha that person obviously thought it interesting enough to turn the tag over to check the price - soooooo, probably just bitter that it was out of their price range!
It's funny what some people deem junk by it's appearance. We live in a throw away society. It's all about youth and smooth skin. How sad for them that they cant see the beauty and wisdom in the wrinkles.
We also live in Johnson county which has it fair share of snobs. Name brand, brand new, look like everyone else type of mentality. How boring would the world be if there was no one brave enough to be different? I personally don't want what everyone else has. I don't want to look like everyone else, nor do I want my home to look like everyone else. I like to tell a story. That's why I LOVE your store!!!
I love to wander in and circle around and around and be sure I've seen everything. Your displays are so intriguing! I've purchased tons of cards that I love to display or give to friends and family. I have pieces of your old silver, white ironstone, and a few one of a kind pieces. Do I wish I could afford one of your lovely furniture pieces? Yes!!!! However, I can't so I try and support your store by buying as much stuff I can afford.
Your sales staff are always so friendly and they wrap my purchases with care. If I tell them it's a gift for someone, they make my package look extra special.
So, continue on with your head held high! I like the story you are telling and I love your wrinkles!
LL
When you look at that tape it will be easy to spot the nasty person who did this; not only will they be the one writing a silly note under the cloak of darkness (coward) but they will be the one dressed in green.
You are a smart, hardworking and talented artist/entrepreneur, don't let this shallow person cast a cloud on what you do, who you are, or what you have accomplished.
Greetings for Australia! I have been reading your blog for ages and have also not ever commented but felt a pressing need to this time! Yes some of us Aussies also have houses full of 'junk' and often hunt for the 'perfect' item to fit in a certain spot - just like your chair! Love your; shop, style, finds, work ......
Frame the note and watch who turns red next time they come into the store.
Thank you for inspiring us.
how incredible rude...this chair is awesome. Don't let mean people upset your day...xoxoxoox
I know it's hard, but please try to just let this wash over you. You are so much better than whoever wrote that note. For one thing, you're kind. For another, you have more taste, and class, in your little finger than that person will ever have in his/her entire being.
p.s. It's a lovely chair... one I'd be proud to have on my porch or anywhere else!
My mom always told me one person can ruin your can of white pure beautiful paint with just one drop of their ugly black paint...so I say paint your walls grey, smile, and pray for the person who dared leave that remark. Can you imagine how unhappy one would have to be to take the time to scribble such nastiness? Love your taste and the fact that you have always been so helpful to the other retailers that follow your blog like a religion! Paula
Remember your GIFTS because you have one of the MOST creative eyes in the business! Your creative genius is what keeps the store open and your business thriving. You can't put a price tag on creative genius-it is worth more than millions. Some of the negative people will never change their ways and they do not deserve your attention- walk away and focus on what makes you happy. MUCH love and success to you!
Frankie from SC
The problem I have is that I lived in northeast Kansas for 17 years and did not know about your shop. Literally the summer I moved far away I found your blog and about your shop. I try to console myself with the fact that the whole time I lived so close by that perhaps you did not have your store open yet. (Please don't burst my bubble and tell me you did.) I DID tho send my oldest son to your shop when he was on a trip back to NE Kansas to see friends. I gave him details about your shop. He went to see it and bought me a present there. It wasn't as good as me being there, but I did enjoy the vicarious moment and loved the gift. I am still determined to get back up there to see the shop. In the meantime I am waiting for the online store. LOVE your shop...at least from the pics. INCLUDING the chair. Frankly, I can't believe someone didn't steal it out of love!! Lori L
Keep your chin up Debbie! We all love your store and all your goodies, rusty, chipped paint, or whatever. Don't let this rude person get the best of you!
I bet their house is filled with "Made In China" crap . Ignore the negative. These people are just ignorant.
Debbie I had to write to you after reading your latest blog entry "Hurtful". I know how difficult it must have been for you to write that because I too am a small business owner (in Canada). You never want to upset a potential customer and worry that if you write about something "bad" you will lose customers but I want to assure you that your real customers and any potential ones that may read your blog will know your heart and how much that hurt you. To have some idiot actually take the time to write such a nasty note is a reflection on them, certainly not you or your store. And what the hell do they know about cute, shabby collectibles like that chair?
Everything you wrote really hit home with me. It is SO difficult to please customers these days. They are not buying like they used to, not even close. They ponder every purchase, think they might find it cheaper somewhere else or that they can bypass you altogether and order it directly from the supplier.
What happened to the days when people just bought your wares? I know what happened, Ebay and the internet! I love the internet for everything you can find and learn but it has also been a curse for small retailers like you and me.
I wanted you to know that you are not alone in your struggles in retail. You are doing a fantastic job and have the most exquisite taste. Your shop is impeccably stocked with fantastic items and I LOVE that old chair the person left a note on!! I would gasp if I saw it in person and it would be coming home with me.
It would be a shame if you ever closed your shop. And if we ever drive through there, your shop is at the top of my list. Sincerely,
Carol S.
I am sorry that you have had that experience. I have to say that i truly love your store, i live in ga. but i always look at your blog and dream of having a store like yours. I know it must be very hard work and it shows from the products to the displays. There are a lot of wonderful people out there and alot of hurtful ones as well. You do not have to say another word, its just ignorance of one person. But remember that is only one person. Like i tell all my friends i want to be like you, you truly inspire me in my small little antique business. Just know by all 55 and counting posts that these are the ones that matter. Your store is just breathtaking and anyone with any design sense knows that. Hope the tape shows who it is. Can't wait for the update. bev
How unbelievable RUDE!
Styles and tastes are individuelly different from person to person and everyone should know that oh well I for one like your chair very much!
Aw so sorry to see that jealous person could hurt you so and to read that these times are so hard for you!
I love your style, your creativity and if I could I'd come and shop Curious Soafa right away!
Sending you my warmest wishes(including good luck in sales - of course) from Germany
Carola
I'm not one of your "big" spenders at your store, but I do adore it. Truth of the matter I'm just a young mother with the love of finding unique affordable items to help deck out and add character to my everyday surroundings of my simple, small, yet charming cottage decorated home. Sometimes I purchase just $7 because I know that is all I can afford at that time, and sometimes I purchase $47 dollars worth of stuff, and I hope you are (because it seems like you would be) the kind of person that appreciates the 3K couch shopper as you are the $7 small goodie shopper. :o) I certainly hope that you can find a reason to carry on more in your loyal shoppers than you can in quitting because of your occasional bubble busters. Your shop is one of very few NOT mainstream decorating shops that are worth visiting, and I love you because of it. Mainstream is so yesterday and I enjoy looking all all you keep in your shop, 3K or $7! Peace and Love.
When your friends hurt, you hurt, so I'm sharing your pain this morning. PLEASE do not let this mean-spirited person rob you of even one second of joy this day. Having owned a business for decades, I know that it's personal for you when someone doesn't particularly care for your choices. But when someone is vicious and mean, then it's personal for THEM, and really doesn't apply to you. You just got to be their chosen target that day. So, send up some good thoughts for the mean and hateful people in the world...may their hearts be lightened so that they never hurt another person again.
And for you....we ALL send you love, our business and our credit cards from time to time. And when you hurt, we hurt!
Hugs from Texas,
You better believe we love those $7 purchases. It all adds up. The top seller in our store is a $2.50 greeting card!
Makes me wonder if that person was the one who threw the chair out for someone else to find and put in their flea market for you to find....seriously that type of person is a total waste of space, emotionally and physically. But I totally understand how devastating it is. We still feel this way with feedback on some sites we sell on - thousands of positives and then one sicko ruins it all. Why? Because our stores and business are us, and our hearts and souls. No matter how business-like we try to be.
That is the most horrible and depressing thing I've read in a very long time. What a terrible person to have left such a nasty note. And to actually write on your tag as well, that's disgraceful on top of everything else, it's graffiti and destruction of property. Obviously someone with no style sense whatsoever. LOL. I love that chair and would proudly put it on my porch if I had room. Fact is I have two similar. You've got a good eye for style and what people like, don't let that bad egg get you down. Chin up! Keep on Keeping On!
I love that chair. The lines are beautiful.
Some people's taste is only in their mouths. Ignore them!
I found you today by way of the Holiday With Matthew Mead blog. From the looks of the first few pages of posts, I can say that I love your sense of style and I'll definitely be back.
I think you should double the price on that chair now that's it's famous. It'll kill the idiot who left that note to know that they were responsible for making the chair even more valuable.
Robert
Let's face it: some people GET our style and what we're doing and some people just don't.
I don't walk around IKEA or GAP or any other store putting notes like "UGLY", "HATE THIS COLOR" or "OVERPRICED" on their merchandise. (Wonder what they'd do if we all started doing that?)
If you don't like what you see, well DON'T BUY IT! Period. Nobody's forcing that bitter little lady to buy anything so there's no reason for hurtful notes like that. As long as there are tons of other customers loving your style and buying your chairs you're obviously doing something right.
Three comments:
Woman's handwriting
Jealousy
Consider the source
I've strolled through LOTS of boutiques where I've loved the stuff (Homestead, anyone?), but the price being too steep, just kept on walking.
It takes someone with an axe to grind to stop and write out a junior-high level manifesto on your tag the way this gal did. Walking away would've been the mature thing to do.
Just be glad you're not this broad, I'll bet she's a seriously miserable piece of work!
Just pulled out my January '08 issue of country living and perused again for the hundreth time the lovely pix of your place. Don't let those grouches get you down. Your creativity still rates in my book.
Mary in Pennsylvania
Well, looking on the positive side, Debbie, at least the chair wasn't stolen?!! I think it's a fabulous chair. Yes, different people have different tastes, for example, husband to me (in horrified voice): "You're going to paint that thing, aren't you?!!" I reply, "Are you crazy - it has the perfect shabby patina on it!!!" Indeed, having different taste can be challenging, but nastiness is truly uncalled for. p.s. I think your shop is amazing and would die if I ever got a chance to visit it! - you've been inspirational to me ever since you and your shop were featured in Country Living several years ago!!
To take the time to write out a hurtful note like this usually means the person is jealous in some way or has just been hurt themselves and needs to lash out. Not that this excuses them but maybe this was someone who has just lost everything(maybe a small bus. owner) and felt the need to lash out at you. My husband and I had to close down our paint store at the end of last year and we gave up everything in the process as we filed bankruptcy, our house, car, all credit and most of all...our pride so I can totally relate to how desperate you may feel at times. I will be praying for you Debbie and your business!! Obviously I may need to pray for the "turd" that left the hateful note to you as well!
angela
I was rereading my message and realized it sounds like I wrote the note which I assure you I did not, haha. If I were coming your way from Ga. I would definitely leave you with sweet comments since I love the chair.
i would love to find a whole BUNCH of those chairs for my store!!!!
ann
Amen Sister! Fantastic comeback for us small business owners. It's a 24/7 job. Endless and tireless. We must all hang tough and together.
I see jealousy and I wish I were you written all over that note.
Even tho I know it has hurt in its deliverance. Just pick yourself up and move on, because you are on the move lady, and huge success is around the corner.
I am originally from Indep. living in Warsaw and some day I hope to see your fabulous shop
Hi Debbie,
I feel for you! I have been in retail for many years and people can be so brutal with their comments! Whether they know it or not is not the point, their remarks can really have an effect on you. Your store is utterly fabulous and this person has no idea about style!!! I'm from California and my dream is to one day be able to visit your lovely store, but for now I will make do with your wonderful blog!
I wish you continued success and I hope this person's remark won't change you or your business.
Have a lovely day.
Sincerely,
Melinda
Alabaster Rose Designs
I am so sorry that you had to see a note like this! What that person said is not true, so don't let it bother you. I know how hard it is in retail. I have an Etsy shop and it's hard enough already (luckily that's not my main source of income), but to own a real store in this economy, that just pushes it to a whole new level...
I love your store and I love going to your shop to see what's new, and I try to buy a little something when I do go. Keep up the great work!! xx
Maybe she wanted for you to haul it to the dumpster so she could go retrieve it.
Your store is awesome!
Smiles,
Teresa
I know you are upset, but your post really made me feel so much better about my own situation. I though it was just me, that I wasn't creative enough, wasn't innovative enough, wasn't whatever enough to make my booth a go. I finally gave it up in February and have been second guessing myself since then. I have had a light bulb moment and feel as if I can finally forgive myself and get on to the next thing, whatever it may be!
Good luck with your shop. I love it and your blog!
AMEN SISTER. Your post was spot on. I am just happy that your chair was still there! I recently left my flower pots out overnight only to find them missing in the morning.
p.s. LOVE the chair!
Cathyh
AWWW That is just an awful thing to do!! People should really learn to keep comments to themselves and remember that everyone has different tastes! I for one love this chair and your style!! Keep your chin held high! :)
Hugs~Terrell @ FrouFrouDecor~
When I can learn something from a business owner, I count it as a good day. Thank you for sharing this experience and opening your heart today. As Elizabeth House said, and I think is worth repeating to your anonymous note leaver: "When you have your own shop, you can do it how you would like. This is how I run my business". After all, you are admired and supported by many. This note writer doesn't appreciate what you are doing. Period. They don't have to. They can move on. And for them to think that their opinion would merit respect or consideration is misguided. Actually, it's wrong. Sorry for the fact that they chose to cross paths with you. Hugs from Poetry, Texas. ~Mindy
I have owned my owned business and I know just how you feel! I have never been to your store but if your store was anywhere near me, you would have a new customer everyday with all the people I have told about your blog. I love it and your style. You truely have a gift.
I have you on my IGoogle so I can see what you are designing now!
You keep doing what you do and hold your head up high. If I had $95. I would pay it for that chair!
Please don't stop, just know we are all so inspired by what you do!
Honey! Don't let this meanie get you down. YOU are fabulously creative......your store looks so wonderful (unfortunately, I live hundreds of miles away)and I am feeling for you. Many here before me have said it better than I......
you have legions of fans including me. I like the idea, too, of framing the nasty note...how uncouth! Put your feet up and have a glass of wine tonite and know that you have many supporters.
I just love what you do! Marie
It must have been a person carrying a burden that left this note. A person who is insecure, and feels it is their job to make others feel the same anger they have seething inside.
We know you do what you do because you love it, love the customers, love the products you carry, love the hunt for those special pieces. The person who left this note has never felt something as special as this.
I'm sorry this happened to you, but just as sorry for the feelings this person carries around.
Oh, and I think that chair is lovely!!!!!
Your selection of items (and taste) is amazing and fabulous. All I can say is that I would like to know who wrote this so I can stalk his or her trash because if they think a chair like this belongs in the trash, who knows what else they are throwing away?! Some people just have no "eye" for treasures and clearly... no class. I love your blog and hope to one day to visit your store.
Carol in Massachusetts
Just popping over from Raised In Cotton. Mean people really do suck! That chair is fabulous, and frankly I can't believe someone didn't steal it! I'd put in on my porch, with pride!
I am sorry you had to go thru this. I love your style and you have been a great insperation to me. XO MARY
Deb,
As shop owners go, I think that our stores are like our infants or children..We make sure everything is just so, water and feed her inventory to make her grow, make sure she has a nice shiney face every morning and is perfect for all to some see. When someone like this takes the time to write a note, its like someone being horrible to our child. Its a downright awful feeling, I know. I had a woman "anon" actually sit down and hand write me a letter telling me how my high prices were embarassing to the community and my hoity toity attitude needed a little knocking down..on and on.. I carried that horrible letter around in my wallet for years. Dont ask me why..
Its just so horrifying when someone actually SAYS/WRITES these things..Im sorry, its painful and ugly, but its what we have to go through to raise these gorgeous "children" of ours. Other "parents" get fed up with us, others that cannot have children like to knock us downa notch.
But we get back up again, dont we..
(I know its a wierd metaphor, but its how I liken my small business..my sweet little baby)
How rude of that person. I've never been to your store but I love looking at things just like that chair - and have a few myself. When you feel like the next day might be 'it' for you, remember that there are those of us out there that would be in your store shopping if we could. When I do have a little money, I ALWAYS choose a shop like yours over one that sells brand new items! Hugs!
waving hand in the air ... here, too from Illinois...the burbs ... where I had a shop like yours for 10 (count them ) years ...
a) funny how "she" had to come after hours to have the feminine balls to say her piece
b) betcha 10-1 she reads the blog too and either is basking in her feminine balls-i-ness or the lump in her throat is bigger than yours
c) I had things stolen such as this ...the sad, deformed, jealous person took their emotions a step further ...be glad it wasn't shoplifted
d)if you ever DO decide you've had enough ... you just tell any curious inquirer ( because everybody comes out of the woodwork when you're closing a store)
"it was time" ... funny how they all want to shop when they know you're closing ... must be the big hefty discount they all want!
e)I am so glad you shared ... it's theraputic to read what people have to say who believe in you ..
f) I'd love you to read the re-cap of a photo shoot that just took place at my house ... it WILL cheer u up.
g) HUGS
cityfarmer
Again, I am completely floored by the response to this post and I had no idea so many other retailers were following this blog. This is truly humbling. Thanks to all of you.
And yes, our shops certainly are our baby. Because of the stress of business owning I went to a therapist this April for the first time in over 18 years! She could not understand why I would not walk away from the store for 3 months to get my head together! Later she said, "Ok, I get it. You don't have kids. This shop is your legacy." Well I never thought of it like that (and still don't) because I would like to think that I am much more than just a brick and mortar store- but she was right. I do not have kids so yes, this is my baby and just as important as a family might be. So I understand the connection completely.
What a shock. I am from Canada. I too WAS a shop owner like yourself. I opened in March 2001. I also had terrible things happen to my store and storefront from rotten eggs being thrown, pizza being smeared on my pretty display windows, or spit (yes I said spit). You know I strived to have the most unique things and interesting pieces that no one else would even dare to carry. I had chippy things just like the beautiful chair in the front of your store. I had beautiful windows that everyone else copied. I had a wonderful staff who became friends. I really had it all...but I HAD ENOUGH!
I have to agree with you people think you are rich because you own a business. They don't know how hard you work just for them to say, "Gee, it's so pretty in here!" Not realizing that you had to find it, fix it, paint it, display it and PRAY for somebody to BUY it! I have been a huge fan of yours for a very long time always saying that when my store grows up it will be like yours. People are jealous and mean, but then you have the people like me who would give their right arm to go to Kansas and buy that beautiful chippy chair from one of the most inspiring people and stores that I have seen. Please don't be hurt by what that person did it's only one person, or you will end up like I did; missing what I love to do, missing my baby, only to want to start all over again. You have worked way too hard to let this get to you, so please don't! Thanks so much.
My dear Debbie, so sorry that some miserable person did this. All I can say is what a great friend says when something crappy happens to her: "As for me, I walk on the sunny side of the street" That is what you should do with the comment, throw it over your shoulder, never look back at it, and walk on the sunny side of the street. I have loved your store since I first found it about 3 years ago. I travel from AZ to KS about 4 times a year and your shop is my first stop in town. It is a breath of fresh air in the retail world, no one comes close to you. And I mean NO one. Keep doing what you do, it works. :)
Tricia in AZ
You do not know me, but I have been in various forms of retail and the antique business for over 25 years. Your posting today really struck a nerve with me. I am forwarding an email I sent out to about 50 of my address book friends after reading it. Thanks for reminding us what America should be about, supporting each other! Muriel in Texas
the note reflected everything about the person leaving it and nothing about you or the chair. personally, if i lived in your area and could afford it, that "horrible" little chair would come home with me. :)
I know you will get a lot of comments about this post, but I hope you have time to read and re-read every single one. Life is too short to be filled with hatefulness and unkindness. Wouldn't it be lovely if everyone were Christ like all the time, looking for the best, and finding the best in each and every one and each and every thing! It may be easy to spot the person that left their mean little note, because they probably walk around looking like they just sucked a lemon, exposing them for the sour puss they are. Your things are absolutely lovely, and I LOVE that chair! Keep up the good work, lovely lady ! Maybe use this as a learning experience to always look for words of encouragement for others, who may have just had a kick in the pants too. :) Love, Debbie
what a JAG! your store rocks and someday i will just get in the car and drive from ohio to see you and give you a big buckeye state hug!
you rock sister!!!!!!
I think it's hilarious.
You know your store is fabulous so who cares that someone has nothing better to do than leave a silly note showing that they have not only no taste but also no class.
I think I'd frame it with a caption that says "See what happens when a dum-dum gets a hold of a pen?" and hang it in the store.
The person said they think your store is cute so it would be funny to see if they fess up to writing it.
Again, hilarious.
I LOVE that chair. I love the way the arms curve, and the "shades" of white...I'd buy it if I were there.
But even if I didn't love it, I'd never, ever leave a note or "say" so. Some people have no up-bringing at all. A cowardly thing to do, by that sort of person no less.
Your blog and store are wonderful. Hope to visit you one day. Carry on. :-)
The note says so much about the person who wrote it and really has nothing to do with that lovely chair. I'm guessing 99% of your blog readers thought "what a beautiful chair and where do I get one!" when they saw that sweet picture. I loved what you wrote and admire you for the courage in sharing it with us. Keep the faith and keep listening to your inner voice! Best Regards~~
Can you even imagine that that person had the time to write something so wrong? Weren't they ever thaught, "When you don't have something nice to say about someone (or thing) don't say anything at all!!" Your things are amazing! Thanks for all you do!
That moron just doesn't get it! What cheek!~~~You rock on with your awesome shop!~~~XXOO, Beth
I own a shop in Iowa. I just want to tell you how much of an inspiration you and your website have been to me struggling thru the last couple of years. We have just been in business since 2006, and if you knew my story, it is only by the Grace of our heavenly father, that we are here!!
I just wanted to tell you how proud I am of you for your posting about the chair! Frame that note and put it in your office and know that every time you sell something that got it's life back because of the special gifts the lord gave you, you can smile at the note. You know everything that someone means for bad, the lord will use for good.
I have a car full of things that look just like that chair, and just like you, want to breathe new life into it.
I just wanted you to know you have inspired soooooooooooo many people, and your life has touched more people that the person writing the note, will ever know. Keep up the good work, and know that the lord is still on his throne.
Becky
Deb, I have to post here. I follow your blog faithfully. You used to be down the street "on the boulevard" from my family's paper company. It was a company that had been in business for literally over 100 years. It unfortunately, was one of the first casualties when everything started "heading south" as they say. You have beautiful things and I'd shop there if I still lived in K.C. Just know that this person spread unhappiness and bitterness wherever he/she goes. These kind of people do. As for the economy and retail I love this quote from E.L. Doctorow: "It's like driving a car at night. You can see only as far as your headlights, but you can make the whole trip that way." Keep your headlights on and keep driving, girl. Cheers - Kathy
Unhappy people say ugly things, it's just a fact of life.
You are following your heart and doing something you love and unfortunately those in the world who aren't doing either of those things let their jealously come through by saying hateful things or leaving mean spirited little notes!
All of my friends who own small shops are struggling just like you are, and they continue to do the same thing you are doing, be happy, helpful, and cheerful which is why I continue to send business their way and to buy from them myself!
When someone is mean or downright rude, simply think to yourself..."wow I'm glad I'm not that sad, angry person who has nothing in their life to be excited about!"
Kat :)
Have been looking for that chair for 2 years......Love it....and you. Great blog hope to one day get to the store...Can't wait for an online version......
Retail...is a hard job and you have to LOVE it to keep doing it...in this economy or any other for that matter. It is obvious that you do and there are a ton of people that do too...that is what matters. I have been there...I KNOW how hard it is.
As for people that have time or take the time to say mean things, you have to feel sorry for them...they must be miserable people.
I recently had someone email me and say that my blog was hideous and get rid of the music...(maybe they are related). Fortunately I was able to email them back and tell them how sad I was for them being sooo miserable they had time to be so mean.
Then, I just recently moved and my new not so nice neighbor stuck her face over my fence and yelled at me that I have to much JUNK...I told her, they write books about this junk so shut the f... up!...it must have something to do with the moon???
BIG HUGS TO YOU GIRL...
Cathleen
Your post is lovely Deb, keep doing what you love.
I love the chair, I wanted to buy a whole set a couple of years back, but couldn't fit them in the car!! I was a shop owner of 14 years, and loved the business, everything about it.. we sold 3 yrs. ago, and I miss it everyday that I awake. unfortunately the new owner closed the store due to the economy.. which crushed me all over again.. I just know in my heart that you have to keep doing what you love, otherwise you will get eaten up. Ignore the negative, and concentrate on the positive, if anything I always almost always had those people laughing as the left the store. Thinking about going back into shop keeping, but a little different, this internet shopping is just NOT for me, and never will be, gotta see it, and touch it! Here's to you, and you know what, don't waste your time looking at the survelance camera, let it go, and get busy doing what you like to do... .
I am sorry that the note upset you ~ but don't let it (or the person) control you. Many people are negative about what I collect, too. I found an awesome, Eastlake, chippy, worn (some would say crappy) door at a garage sale. I fell immediately in love. I bought it, and put in on a new Victorian style garage we built. If it heard it once, I heard it a hundred times ~ are you f'ing nuts? Aren't you going to strip it, fill the holes, paint it and make it look nice? Noooo....I love it like it is and that is why YOU don't live here! I find it crazy to walk into a house where everything is pristine, matchy, matchy, and looks like a furniture store, but I would never express my opinion, because that is what that person likes and that is why THEY live there and not me!! Keep on junkin'!
BTW, maybe we should start a new trend. Let's leave NICE notes at stores!! Examples - LOVE this item, wish I had room, great price, love this store, fabulous sales staff, great name, etc. Personally, if I meet someone or go to a great store, I always take the time to call the manager, or tell the owner the great points of the person, store, service etc.
Lemonade from Lemons! I could see this as the start of a beautifully designed inspiration book - with a bit of humor! Each spread could contain either an evil quote or a visual containing the nasty note on one page - the facing page could be an amazingly styled and photographed solution proving in a glimpse that the evil note writer is just clueless. Can't you just imagine a lovely vignette with that metal patio chair as the focal point? (I know you can!)
With your eye and photostyling talents, this could be amazing - plus, I am sure that with a little digging here and there you could find all sorts of humorous comments those that have an appreciation for your style have heard over the years! I have a few I would be glad to contribute - I always wonder why my neighbor feels compelled to make derogatory comments as I carry my treasures inside - it isn't as if I asked his opinion or anything!
I'd love to see you put a book like this together - then watch the cash royalties roll in! Keep true to yourself - there is no doubt you know what you are doing! Happy Day Debbie!
I LOVE your blog and your store! Keep your chin up! You are doing a wonderful thing by keeping this "junk" out of the landfill. I would gladly buy the chair! It has so much more character and history than a pottery barn-style chair. (Nothing against Pottery Barn but I like originality!!!)
Love all you do. You are being true. I hate mean people. Keep plugging away,
From one struggling shop owner to another.
ps... yesterday while a man's wife was shopping, he decided to wash his car in my parking lot, with my hose :).
My dear Debbie:
I have been such a fan of yours for years. I love reading your blog entries each week~they are a stress reliever at work. Especially when they include beautiful pictures. I always love seeing what new and exciting and beautiful merchandise you are displaying next and always wish I could come to the store and eat it up in person (being in Iowa, that is not so easy!). I swear I am going to make it there in the next couple months. I just long to be there. What a magical place. I dream of having a similar store of my own one day. I even have the antique brick building in our downtown all picked out for it!
That being said, I couldn't get an email going fast enough to offer my support in the vandalized tag incident. When I saw the photo~before I started reading the submission~my heart went all aflutter. To ME, this chair is a thing of great beauty (I have some similar chairs given to me by a friend, which I adore). So, when I read what this mean-spirited vandal wrote, I was horrified and saddened (and, a little insulted, considering it is beautiful in my eyes). The only thing I can think is that it had to be someone who wandered past from the nearest watering hole and had a little too much to drink and it made them brave and mean enough to write this, not ever considering the feelings of anyone but themselves! I hope the surveillance tape showed the culprit, and there is something to be done about this senseless act of emotional violence.
Please don't let this incident discourage you from proudly displaying such things of beauty in the future, and continuing to breathe life into your beautiful and wonderful place of business. I know I am not the only customer who is inspired and dazzled by your lovelies.
Thank you for your day~to~day dedication.
Sincerely,
~~Monica in Iowa
Since I cannot be there in person, I would like to send you a big "RIGHT ON!" from Pittsburgh, PA. You said something that truly needed to be said out loud. I too own a small shop. You hit head the nail on the head when you described what we go through. I am so proud of you for how you have handled it. You are an example and inspiration to us all!! You go girlfriend!!
P.S. Loving that chair!!!
Washing his car outside your shop while the wife shopped? Oh this is one for the record books. Unbelievable!
I remember when I opened my store 17 years ago. I had an old farmer in and he saw an old cob box we had. It was clean and Bri waxed. He said, "I wouldn't give you a nickle for that old thing." Some people just don't appreciate the age or character of things. Glad there are people out there who do!
I know the comment must of been heart breaking. I understand the hard work it takes to keep a shop going! I've never visited your store, but I do enjoy your pic's on your blog. I will have to make a point to visit the next time I'm in town.
Chin up!
Laurie
.....someones nasty is just their insecurity showing through!....Going in a store is very personal...and even tho I don't live near you .....I can tell your store is wonderful!...Thanks for sharing and being strong!
My parents owned a gift and clothing shop when I was growing up. During my teenage years, I would see kids at our high school with expensive turquoise jewelry from our shop, things that had been stolen. I still get a stomach ache thinking about it! I was in that proverbial rock and a hard place, not wanting to turn in kids that could retaliate somehow, and feeling terribly guilty about knowing my classmates were stealing from my parents, and not helping nail the shoplifters to the wall as they deserved. So anyway, when you are a shop owner, I know how hard you work and how your heart and soul goes into your business. Please know there are so many, many people that love your shop and the special aesthetic that is unique to Curious Sofa. We can't please everyone (and do we really want to?)
Mitzi Curi
Dear Debi, I am in absolute awe over the comments of the Hurtful post.You have struck a cord in all of us, from the customers who love what you do to the retailers who wistfully yearn for the old retail days. I am one of those. I have been involved in every form of retail, from merchandising trade show booths, designing a painted furniture line to owning my own home decor store for 10 years. I went into a state of depression for 2 years after I closed it, due to a Homesense opening down the street and the recession following on its heels.I long for the shops like yours, that took us to a beautiful place for a few hours away from the daily grind.But they are rare these days. Thank you for your honesty and sincerity and I wish you every lovely thing the world has to offer. Nella
Deb,
You may be shocked...I one the other hand am NOT. People never ceise to amaze me! If they want to fork out a couple hundred thousand dollars they can run their store any way they want. I agree...Do I chuckle at some dealers prices, YOU BET. But after my chuckle I say to myself...ROCK ON with your bad self if that dealer can get the prices they place on their merchandise. Every price point is relative...and it's not for me to decide what works for them in their location!
I had a customer stop by my store one time and he didn't know I was the OWNER. He said that old junkie truck outside is not a customer draw it is a hinderance. I polietly told him "I guess that is a matter of opinion". He quickly turned around...."I told him that was my grandfathers truck and I loved it..." he about tripped over his tounge and neck trying to appologize when he was leaving....I was "honked off" to say the least! I was glad I said it to him outloud and didn't bite my tounge!
I hope you find ther security tapes, have her picture printed and put a sign up at your cash register in a pretty frame with her "Love Note" that she left you, just in case she ever sets foot in your shop again...she will know that she is a "CELEB!"
Chin up and remember "the general public is generally STUPID!"
Love the chair....love Curious Sofa....my husband suggests you hold an auction for the chair and donate proceeds to your favorite charity...thus "heaping burning coals on the head" of the unkind person who left that note...Blessings to you!
After a long hard day in my store I finally get to get off my tired feet and read your blog.
Hang tough but send that poor thing some love so she stops torturing all us retailers.
Last week a woman came in my shop and said you don't have any good cards anymore.(I have 15 racks)
I was devastated and it still stings but the day before I had several spacific compliments to the contrary.
We're grateful to the angels that grace our doors to conterbalance those blubering idiots.
It's a sad fact that there are narrow minded gutless morons in the world who do things like this. People who have rotten little lives and are eaten up with jealousy when they see other people being happy. People can be so 'brave' (not) when they can do something without showing their face or name. There was no need for them to write anything at all, but a mean nature meant they could not resist. How very sad.
I can imagine how hurtful this must have been. Not least because it was so spiteful. Console yourself that this was just a nasty person, who has a nasty little life.
I'm in England, and I would love to shop in your store. Not only do you appreciate the passing of time (something the thoughtless idiot clearly doesn't) but you have a fabulous sense of style, a passion for the products you sell, and a clearly love what you do.
Easy though it would be for me to say 'ignore it', I know it's not that simple. But I hope you can try. You are a much better person than the anonymous writer.
Sadie
I would leave the chair out again - but this time, with a bran muffin on a pretty little plate with a note underneath their note reading "To the person who felt compelled to leave this note/opinion, have a bran muffin, get regular, get right, and lighten up!!" Whenever confronted with a person with this kind of uptight attitude, that's usually my response to them - then I move on with a big smile REFUSING to let their ugly ways ruin my happiness.
That having been said, the chair is fab - don't let someone else's negativity bring down your positive side - that only gives them power over you.
Be happy the chair wasn't stolen!!
I'm sorry to read what happened. I live in the KC area and have shopped your beautiful store several times.
It dismays me that people can be so negative and hurtful. But it is evident from the number of comments that you received that there are hundreds of good, positive people who thankfully outnumber the bad.
Keep up the great work that you do. You and your store are a huge inspiration to so many.
Jane
I live to far away to have ever visted your shop but I must say I love the blog and all the goodies you have, so I only only imagine how wonderful the store is in person. There are many stupid mean people out there in the world and this sounds like one of them.
Deb
You know damn well your store is Fabulous , so just blow it off what the hell. That person doesn't like anything, including herself. I have a friend who thinks my house is a junk pile because I love things like your chair and have them through out my house.Just look at all your comments about how everybody all over the country loves Curious Sofa's blog & store.
Janice In Missouri
xoxoxo
My wife told me about this posting and I can't help but comment. I've spent 26 years in retail management. 17 of which were in a small business here in KC. I now work for an online marketing agency, so I, more than most, understand how to use the internet to power a business. If it matters at all, I've also been a part-time antiques dealer for the last 13 years, so I have a little knowledge from this end too.
By sharing your experience about this "customer" with the world, you have set yourself apart in a way that most business owners would run away from. As hard as it may have been for you, posting this story is absolutely the right thing to do in this day and age.
As you already know from the comments you have received, the idiot that left you the note doesn't have a clue about anything. Not about retail, not about antiques, and certainly not about VALUE.
Beauty is in the eye of the beholder, and any item is worth what someone is willing to pay for it. This is a moving target. One person may only pay $20, another may be willing to pay $120. Someone may pay $2,000. IT DEPENDS. If my Grandma had an exact item like one I saw for sale, I would be willing to pay more for it. If my wife was collecting something, and needed one last item to complete the collection, it has more value to me, than someone who just "likes" it, but isn't a collector. You get the point.
Kudo's to your followers for coming to your rescue and reinforcing the fact that you handled this professionally, properly, and with character.
I've been in your store with my wife, but seeing how you handled this makes me want to come buy something from you!
Best of luck to you. Keep it up.
C. Ripper
That chair looks just like the pair I used to own! They were in my family's possession for years. Unfortunately, my ex-husband has them now! I loved these chairs...very comfy with chair pads. I remember repainting them...scraping/priming/painting only for them to return to rust-mode! Still, wished I kept them now that I see yours pictured here. Try to buy a new iron chair for that price...good luck and the new ones won't last two seasons!! Don't let it get you down. Some people aren't happy unless they are making others sad...
YOU GO GIRL! I own a restaurant in North Idaho and SO identified with your blog post!! I think retail is even more difficult than the restaurant business and I love surfing your blog! I happen to LOVE that chair! How many offers have you had to buy that chair now?(like adopting a puppy after seeing their cute face on shelter posters...)
People who take time to pass on their not-too-nice thoughts have mucho negative energy...just because you think doesn't mean you have to say it...but to WRITE it down has bad ju-ju all over it!!
Burn it,...no - then again,..too much energy even doing that...toss it and pray for that person that they will find joy in their life.
You've got MOJO! keep on keepin on...you do such a fantastic job, and I know that even having a blog is alot to keep up with. This country will survive on the backs of small business!!!!
xxooShari @ Jalapeno's Restaurant
Sandpoint, Idaho
I don't believe that I have been to your blog before, and saw your title "Hurtful" with a photo of the chair on another blog. "Curious" me had to look and I assumed that the chair had been stolen. Where I live..that would have been the case! Now that I am perusing I realize that I have seen your shop in several of the magazines and love your aesthetic. There are those jealous haters out there and from the handwriting it does appear to be a woman. Honestly, would a man do this? They tend to just duke it out! I hope that by now you can move on and maybe grab a bit of fire to continue in these tough retail days.
I have owned an on line store for many years, after only getting out of brick and mortar because my on line became so busy that I couldn't handle everything! That was about five years ago. Things surely have changed now and sales are way, way down for me on the internet site..just like everywhere else. Discretionary income is being held on tightly. My huge mailing list of past customers is not worth the paper that I could use to print it out on. With the internet, folks are just shopping around for the best deal and want a bargain and THEN free shipping too! Those who say that they are doing well..I have to wonder.
Try to hang in there as all of we serious people that are trying to make a living at this are. Success is hanging on when others have let go.....
Dearest Deb, I'm so happy for you that the beautiful chair was not stolen and thank you for being so brave and elequent about the every day struggles of being a shop owner. I can relate to every word, thought and feeling you've shared. As a small shop owner for eight years, it broke my heart and finances when I closed the door due to the economic situation just two years ago. However, the good people are always more abundant than the ill willed, thank God! My very best to you and your business! xoR
I am so very happy to follow that astute comment by Chris--You have been given lots of advice here. To a lot of it I say Amen. But to your own comments I say amen, amen, and amen, and appreciate you for it. I have a small vintage boutique that I started in the beginning of the downturn and signed a new lease a few days before the very worst set in. Unless you have done business in THIS climate, I don't think you can know what is being expressed here. I know. I know that all the advice is more than well meant. I know how well self talk works. But I also know how it feels for someone to tell you that your creative effort is trash. I do have children, and not a one of them would take offense at me telling you that a slight to my work feels the same as a slight to one of them. I live a good way from your shop and have wanted to visit since the first CL article, and finally made it last summer. It was SUCH an inspiration to me. In an earlier post you had helped me realize that we are all in this together. Some people's doors are still open because they still have the resources. Of will, of cash, of moral support, of whatever it takes. Each day I used to write down the wonderful comments my customers made. Now my list is of the awful behavior and comments I hear each day so that I can share with my supporters. This is a good vent for me. No one knows what will happen from here. But I know you are a wonderful role model. I love your shop. And I have wished for that chair since the day it showed up on your blog! Blessings to you Deb! You are one of my heroes. Jacqueline
I love that chair! Some people just don't get it and never will. I'm happy you shared this with us as I know it will make you feel better to read all these wonderful comments.
Love the chair! (I'd have snatched it up in a minute for my store and think the price is really good)Thanks for the post. As a struggling retailer it helped me, but sorry about the note that prompted it. How insensitive and hurtful people are always amazes me. I've had them comment our loud about the price of something in my store, like I am deaf. I know it's hard to let it wash off, but hey at least they didn't steal it. Best!
I have shopped with you since your opening on Southwest Boulevard. Your store is a little gem in Kanas City. Its so creative, beautifully merchandized and a wonderful staff. I read your blog at minimum once a week for fear I will miss one of your "one of a kind" finds or that "must have" piece of jewelry. The note writer is one toad in a SEA of loyal customers and fans.
Great story and even better rebuttle!
Good luck in your endeavors, the next time I am in KC I am coming to your store! Me and my girls.
Thanks Debbie;
Leslie
Deb,
Just to join the chorus of people who admire your style... surely the person who defaced your tag has no manners and is just plain mean-spirited! I hope all the affirmative comments here give you the encouragement you need to continue pursuing your dream. And, for the record, that chair is fabulous! You gotta laugh...
Have a great day!
Deb:
The fact that you are STILL in business means that alot of people like you stuff. That note was proof of no imagination. Just visited your store last week. Absolutely, lovely. You're the best!!!
it's sad that there are folks out there that would rather leave a note that tears you down rather than lifts you up, just throw glitter in the air!!!! they are sad the ones!!!! Happy Day
The Other Tracey
I know I'm a little late but I just wanted to leave a note to encourage you. You know how many people there are that love this chair. You also know by now that your style of antiques is not appreciated by everyone. So what... I don't appreciate some other style of antiques. Whoever left you the note is the one with a problem, not you. I've had to deal with that a lot recently... I've always wanted to keep my style to myself because I know it's not widely appreciated. But I opened a space in an antique shop last week. My space is much different than everyone around me. I got a lot of positive comments and a few "looks". One told me, "Oh, you're the one with the old stuff." lol... in an antique store? And of course, there's always my loving sister who tells me I collect dirty junk. Ya know what.... I DO! :-)
Keep up the good work. You have a lot of loyal followers online who would LOVE to be close enough to come to you shop!
Dear Debbie and C.S. Staff - I just HAD to write after reading your blog. I just feel the need to apologize for the mean-spirited people out there. As I can imagine - that was not only 'hurtful', but hurtful to the core as the shop not only is what you do, but who you are.
While my home is decorated as if Paul Revere just got up and walked away - I LOVE YOUR SHOP. When we get to KC- your shop is my first stop. You have the most amazing gift of 'staging'- I'm so envious. Your ideas just blow me away- visiting the shop is a feast for the eyes AND the soul. There are lots of things that wouldn't go in my home, yet many things that will. Even with the items that wouldn't particularly fit in my home - I still find an appreciation.
I won't begin to say that I know your struggles as a retailer. I will say that the day your shop doors close, it will be a sad day for all of us. There just isn't anyone that can put together a visual stage like you.
Please don't let a sad, pathetic person take away any of your so talented and gifted spirit.
With kind regards - Cathy M
PS: We hope to get to K. City this weekend - your shop will be, as usual, our first stop!
One bad apple don't spoil the whole bunch girl.
It's unfortunate this had to happen but remember it's most (character revealing) of the one who left the nasty comment, not you.
debbie,
as a local kansas citian i can't believe this happened...in the village no doubt! i am so sorry you had to experience this horrible behavior. i'd cash in a chip with a cop friend and have that tag dusted for fingerprints! the nerve of jealous people. probably your culprit are the same punk kids i see riding skateboards around the village. hang in there!
kathi
Your shop is fabulous. That chair was fabulous. And the price was incredibly affordable. Eggheads will be eggheads.
On the other hand, I personally would have that ticket and note enlarged at the nearest Kinko's and create a fabulously gorgeous window display, using that as my backdrop and call it: "Fabulous Is Not For Everyone".
What do you think the man (or woman) who wrote it, would think about seeing their sweet little words on display for everyone to judge THEM? :o)
Chin up. No need to give energy to a person with a hair across his/her bum.
Karma! I hope the author reads blogs. Your support is amazing! Just wish I was closer to see that fab chair in person!
Be lucky, Katy
I have purchased some wonderful "JUNK" from your store and could not be more thrilled. Remember the old adage, "One man's junk is another man's treasure."
Keep your head up and keep on truckin'........ friend.
xo
Jo
Oh my - Just plain RUDENESS - awful - The chair is GORGEOUS, obviously they have no taste !
You are a brilliant, creative soul. Enough said.
Different stuff for different folk. Seems, by the look of it, that you have quite a support team here.
I'm a regular reader, and wisher that I lived near enough to you to shop your store. I have to say.
The person that wrote that note obviously lives in a Sears catalog, and as we all know, that style was OUT of style before it was IN style. I love that chair. Don't let one person's treasure envy ruin your day!!
There's always a hurtful and malicious customer. Someone will scrawl "overpriced" on a pricetag, or some nonsense. Screw 'em. You are on track, and with your prestige can charge whatever you want. I live in a pricey area; I know not everyone agrees with my prices, but tough. BTW, the chair is worth it.
How sad this happened...but what a wonderful chair...so much personality. I have spotted 2 of this type chairs in our neighborhood and have watched them for some time. They have been abused, kept out in the elements and don't even have seats. When I asked if they were interested in selling them, they thought they suddenly became valuable and couldn't part with them! Go figure! So I wait, maybe next year they won't look so wonderful to the owners!
Beautiful chair at a great price! I love your blog as it picks me up after a hard day-I'd go to your shop tomorrow and buy this chair if I lived close enough!
What's funny is that your chair stopped someone in their tracks! I bet they can't stop thinking about the chair, and are considering coming back to secretly buy it! One day they will remember it as the one that got away, and wish they could apologize! They'll scour the town for another one like it, and hope someone is getting rid of one.
Seriously, you're amazing and the rest of us Get it!!!
I love your blog, and that chair is beautiful.
The jealousy in that note was to me, so obvious.
I love the idea of framing it, in a green frame of course!! :)
..........Deb, How can it be..HOW CAN IT BE that you mightlive in my head and write the words I never can? Your last few paragraphs from this post feel like they rolled right off my own tongue...I have the hardest time keeping my stiff upper lip at work these days, and I know that my patrons can feel it. Lord knows I have tried to do all I can, but you are so so right, they dont shop like they use to it dosent matter how fabulous the shop is!...I wonder if things will ever be restored and fruitful again...I had a good customer bring a friend in last week,I was helping her find some fun art, which I have "plenty" of right now..she was interested in a $350 piece, I was happy to make the sale so I offered her 20% off, just to sweeten the deal..she came back with "how about 40%" I am SURE my discouragement showed, I had to bite my tongue and turn away..I wanted to RUN AWAY..(and cry.) Sometimes I wonder why these well heeled women think they can treat me so horribly.Then I insist on telling myself its not personal. But it so so is. After 23 years in the "showbusiness" Im wondering where is it going to go from here....Its so scary right now. I am glad I have a place to write this, please dont put this in comments, It just feels kinda good to lay on your curious sofa and get it all out! You are certainly a woman to look to and admire-- from another woman in business.Thank you..
I love the ending, btw...HA!Could you imagine...
Deb, HOW CAN IT BE that you might live in my head and write the words I never can? Your last few paragraphs from this post feel like they rolled right off my own tongue. I have the hardest time keeping my stiff upper lip at work these days, and I know that my customers can feel it. Lord knows I have tried to do all I can, but you are so so right, they don't shop like they use to. It doesn't matter how fabulous the shop is! I wonder if things will ever be restored and fruitful again. I had a good customer bring a friend in last week and I was helping her find something. She was interested in a $350 piece, I was happy to make the sale so I offered her 20% off. She came back with "how about 40%?" I am SURE my discouragement showed, I had to bite my tongue and turn away. I wanted to RUN AWAY and cry. Sometimes I wonder why these well heeled women think they can treat shop owners so horribly? I insist on telling myself it's not personal, but it so, so is. After 20 years in this "show business" I'm wondering where is it going to go from here? It's so scary right now. From another woman in business. Thank you
(I had to post for others to know)
I would love to have that chair...I guess my taste is just as bad as yours! hee! hee!
Dear Debbie,
I'm sorry for your experience. I've owned my shop now for six years. Isn't it the truth that 50 people can come in the store and say how beautiful it is. Then one person can make a comment like that and it's a punch to the gut. I've overheard a few comments of the same nature as your note. "How does a place like this stay in business - it's just a bunch of crap," they say as they look at a 19th century french trumeau mirror. I say those people have no taste. I can feel your pain. I also know that there are far more people who sing our praises, than those who scribble nonsence on post-its! Don't let them clutter your creativity. PS LOVE THE CHAIR!
Jill Cox
Debbie, love the chair. As a fellow artisan that works in mostly altered arts, I will tell you that some just don't get our style. It's too bad they just didn't walk away shaking their head and spend their energy at looking and enjoying things more to their liking. Also as a fellow shop owner, I hear you. Don't waste your time fretting as you have many customers and followers that do GET IT!
Joni Russell, Mrs. O'Leary's
I am disabled and have been all my life. When I was a little girl I would hear people say really mean things to me. As I grew older, I got better at handling the comments. When people do or say mean things to you, just consider the source. Remember that people who do these mean things are not people who should be given any consideration. They do not represent the majority of the population, yet one mean comment can sometimes overpower ten kind or positive ones. Do not let yourself feel one bit bad by a classless ignoramus. Just consider this...Does this person's word really have any value? Of course not! Blow it off! You know you are a good judge of antiques and therefore do not let some idiot make you feel bad. You are awesome! Now, go buy another old chair! Better yet, go dig one OUT of a dumpster!
DEBBIE,
THAT CHAIR IS G-O-R-G-E-O-U-S!!! I HOPE YOU STILL HAVE IT WHEN WE SHOOT YOUR STORE NEXT WEEK.
XOXO
fifi
Debbie I too have a little shop, urban farmhouse in Louisa,Ky, and many times people say hurtful things, but then want me to bargain on everything including new items, I too keep holding my head up high
My parents were in retail and I have been most of my life. It has always been the same- feast or famine. Some days you get it right and some days you don't. I love this post because it's honest and how we all feel from time to time...and to the one thing I have learned over time is that the majority of the population have no tastes at all.
The chicky who left the note must be one of them because the chair is a good piece. Pitty her her attitude toward life that she thought she had to waste a minute of it to leave a nasty note.
When in times we hang by a thread the only one to fear is the one holding the scissors, and girl she ain't the one.
Dear Deb,
I was at your store for the very first time today, and I was absolutely delighted. I commented that I will return often! Now I know where to shop when I am in the market for a particular style or item.
It was SUCH AN ABSOLUTE PLEASURE to spend some time in your store today. I wanted so many things!
It is unfortunate that someone with way too much time on their hands would actually take the time to leave that note. And on pink stationery, no less. Maybe she thinks that stationery makes her look respectable or as having manners, or is classy or sophisticated. However, the words written show otherwise.
I know I must be one of many that will plead with you to please do not throw in the towel and close up shop. It would be such a loss.
And to think I just found you! As with so many traditions and other events - words even - that have enhanced our lives, to have them taken away due to one or a few unhappy people would be another heartbreak. For the greater good, please stay open!
I am glad I found your shop and your website & blog. You have a very special talent with design, a fabulous knack combining your treasures, and foresight in knowing what to purchase for your store. I know my mother and I have a few pieces that may resemble what you have in your store, but we have little ability to combine and design as you do.
Again, it was a delight to find the Curious Sofa and your treasures. I hope that the time that has passed between discovering the note and now has diminished your hurt and, I'm sure, shock, and you can continue with delight being the proprietoress of your lovely shop.
Obviously, your correspondent prefers nice, shiny, new, foreign made crap for her home. Obviously, she has never priced rent for retail storefront, never paid wages for employees, never factored in the price of gas and a truck for a trip to Brimfield or Roundtop, never paid for a website or domain name, never had to learn about marketing, and mostly, NEVER LEARNED MANNERS. I've never visited your shop, although I long to, but if I did, I would surely factor all of that--plus the intangible price of creative genius, into the price of your wares. Sail on, sistah!
Okay, so I just found this site today and saw the post where some idiot took the time to leave you a rude note! To you I say "don't sweat it!" I love the chair personally!! Maybe some people just don't have very good taste! Ha!
Oh my.... I sooo agree, this person has no retail experience... They don't know the trials of spending an entire day searching for new inventory, only to come home empty handed, or getting up at 4am to be in line for the opening of an estate sale, then bringing home the lucky haul, and giving it a good cleaning, pressing, or fresh paint... Then spending hours pricing and setting it up for sale, manning (or womaning) the shop and taking care of LOADS of paperwork. If they had been down this path they would NEVER have been so heartless. Take heart, there are ruthless people in this world, but fortunately sooooo many more who are encouragers and BUYERS!
Many blessings....
Spencer
Oh Debbie - so very sorry to hear about that awful experience. Some people have absolutely no manners or courtesy whatsoever. OK, not everyone has the same taste and won't like (or love) everything. That's what makes us all unique and different. However, to be so hurtful to someone else - there is no excuse whatsoever for that type of behavior. Just consider the source - some jealous or miserable person who must have an awful life to be so hurtful to another human being. My Mom had a store for several years and she sunk her heart and soul into it - so I know where you are coming from. What is lacking in this world is kindness and manners in every walk of life. As for me, I absolutely love that "antique" chair - it is NOT crap!!!! Can't wait for the online shopping experience - love to you always for being such a remarkable retailer and even better human being. Hugs from me. oxox and know you have many many more supporters than detractors.
I for one, love it as I'm sure so many other people do too. That person is just mean-spirited and has chosen to live with their negativity, isn't it great you don't have to and can go on your way and live with your talent, gumption and great eye each day? They took the time to write that note, when they could have just kept walking on their way. Says much. Love your style Debbie, have a fab day. That chair would look so good in my backyard!
i see you have enough comments here to get that you should NOT let some goof get you down !! i just wanted to send you good thoughts !
I'm late jumping in here but... I think the writer of that note loves your chair and was hoping they could convince you to leave it at the curb so they could scoop it up for free.
You have lovely style~don't let the actions of one mean spirited bonehead make you doubt yourself.
And yes-frame that note and have a good laugh every time you look at it.
Deb, Three cheers -- make that Three CHAIRS -- for you, lady. I love your shop, love your spirit, love your savvy. Thanks for the wonderful blog and count me as the 173rd positive comment in support of you!
- Betsy Donnelly xo
I love that chair. The person who left the note? Their taste is all in their mouth.
I sure did feel your pain about the chair and just the general attitude. I am a FORMER small business owner. You are so right: NO ONE knows what it is like to be in retail but another retail business owner! Others don't even have a clue what it is like to hang your future on the star called "my venture into retailing". Of course we probably were pretty clueless ourselves when we started or we likely WOULD NEVER HAVE STARTED, never put our heart and soul out in the marketplace to be folded, spindled, mutilated and commented upon by people wandering the streets after hours or otherwise.
So, just a word of support from a sister: Keep up the good work. If you find you can't keep up the good work, kiss it goodbye with love and know that THERE IS LIFE AFTER RETAIL and you could never pay enough tuition to get the life lessons that you have already garnered from your store! You can trust me on this. I closed 6.5 years ago and after 5 years of people almost attacking me in public for "closing THEIR store" (it was a wonderful place) comments now are, "It was a magical place!" They finally got to the same page I am on...
I'm so sorry that happened to you. You are my inspiration and keep me going! I agree with everything you said, its a struggle but we need to hang in there. Its our passion, a part of who we are. I would have been so excited to have found such a great chair with tons of character and a story to it. Keep going, we need you as much as your customers do and you are appreciated for your talent, taste and the wonderful treasures you offer!
Sometimes it just gets under the skin doesn't it. I have just closed my mixed media art business in Perth, W Australia and I know how hard it is, and I wonder where it will all go. A world without beautiful shops such as yours, what a shame that would be. Take heart, I see more specialised shops with eclectic products opening in Australia, so its all good.
It made my stomach hurt to read the note... not only for you, but my knee jerk reaction to the photo of the chair was a gasp of "it's gorgeous!". It's clearly someone who cannot be happy for others nor would know joy if it was sitting on her head. Or his. hmmm... What did the surveillance reveal? LOL!! Love your style, love your foresight, love your vision. A fan forevahhhhh!
Don't let them get you down...that is why this world is as it is. There are far too many good things to focus on than the person that left this note!!!!I wish I were closer , I know I would love your shop!!!Kitty
You should contact the local media and auction the chair(complete with the nasty notes attached), with the funds going to your favorite charity...I'll bet you will get a hell of alot more than the price on the tag, and the satisfaction of someone enjoying the chair,and taking the hurt out of the criticizing offenders words and replacing them with a good deed!!
I feel sorry for someone who is so angry. And,I love the chair.
Hi Debbie,
Even though this is a late comment - I was reading through your blog (I do that, but hardly comment), I came across this old post and felt the need to post a comment anyway.
First, I LOVE that you posted an image of the note - I found it hilarious that a person would take the time and energy to write such a nasty note. It would be shocking to me as well to find someone so shallow to do so.
Secondly, it reminded me of my shop days when I ran Elizabeth House. I remember a customer balking that I had a policy that I never reduced my European finds. She complained that I didn't barter at all on the things I brought back from Europe. I just firmly told her that if she wanted to buy a plane ticket, fly to Belgium, pay for a hotel, rental car, walk for days at cold flea-markets, barter in a foreign language, haul the stuff back to the hotel, inventory it, pack it, haul it to the airport, unpack it, price, clean it, display it, and then try to sell it, she could pay the REAL price for it.
As you know from all the comments, and from our conversations, it seems only store owners, real store owners who have to make a living, not a hobby, only truly understand the hard work, the worries, the hunt, the work it takes to please the customers and to keep them interested. And do it with a smile.
It is hard, hard, hard work. But it IS a passion. A great passion - but still hard work.
The woman who left that nasty note?
She knows nothing about passion.
I think life without passion is a very, very empty life.
Just a thought, just know I love you.
Love
Elizabeth
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